Mobile & Telecoms
Specialist insight into direct carrier billing, mobile payments, digital content, mobile engagement and the wider telecoms ecosystem.
INDEPENDENT CONSULTANCY · LONDON
Helping businesses grow, improve operations and turn complex challenges into clear, workable solutions.

01 / ABOUT MISS MOBILE
I'm Louise Ford, the consultant behind Miss Mobile.
I bring extensive experience across telecommunications, mobile services, commercial partnerships and business operations — combining strategic thinking with a hands-on approach to getting things done.
Having held leadership roles at Empello and Oxygen8, and operational roles in different functions across many other businesses.
Whether you need specialist industry insight, additional commercial capability or someone to take ownership of a project, I offer experienced, flexible support.
Let's discuss your challenge02 / WHAT I CAN HELP WITH
Focused support for specific challenges, short-term projects and interim assignments.
Specialist insight into direct carrier billing, mobile payments, digital content, mobile engagement and the wider telecoms ecosystem.
Business development, strategic partnerships, carrier relationships, account management and commercial growth initiatives.
Reviewing business processes, improving customer journeys, tackling bottlenecks and building scalable ways of working.
Telecoms and mobile payments compliance, fraud prevention, risk assessment and practical operational controls.
Flexible, experienced support for fixed-term assignments, maternity cover, operational projects and change programmes.
Conference moderation, industry presentations, specialist training and clear business-focused content for complex subjects.
03 / HOW I WORK
Good advice only matters when it leads to action. My approach is collaborative, pragmatic and tailored to what your business actually needs.
Start a conversationListen, ask the right questions and get to the heart of the problem.
Build a clear plan that balances commercial priorities and operational realities.
Work alongside your team to deliver improvements and measurable progress.
04 / RECOMMENDATIONS
Recommendations shared on LinkedIn by colleagues and industry peers.
05 / LET'S WORK TOGETHER
Available for consultancy projects, interim assignments and specialist advisory work. Based in the UK, working with clients wherever the project takes us.
Email me directly at louise@missmobile.mobi to discuss your project.
Whether it's a defined brief or an early-stage idea, I'd be glad to hear about it.
Email Louise